INZONE H9 Wireless Noise Cancelling Gaming Headset
Product Details
Web ID: 5026716Best
Best head set I have owned literally connected to all my devices and easy to navigate while gaming!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi A1BRYAN, Awesome! Thank you for your 5-star review of the INZONE H9 Wireless Noise Canceling Gaming Headset. We are thrilled to hear that you find it to be the best headset you have ever owned, and that it connects seamlessly to all your devices and is easy to navigate while gaming! Enjoy your gaming experience to the fullest with the INZONE H9 and thanks for choosing Sony! - Romeo
Static in microphone
I bought this for my 15 year old son for Christmas and after 2 weeks of use the microphone started having issues. There is static so bad coming through the person on the receiving end and coming threw the speakers. This makes the headset useless since he playes with friends 95% of the time and can no longer use the mic.
Customer review from sony.com
Response from sony.com
Hi Johnboy1983, Thank you for reaching out. We are truly sorry to hear that your son's gaming headset is having issues. Kindly check the link below. There are steps you can perform to reset the device: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670454.html If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details : Full Name: Telephone Number: Sony Model Number: Additional Information regarding your experience with the unit: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, -Craig
A real honest review 100%
I bought these thinking that it was going to be good but for the price that they were. I was wrong although the sound they are good, not the best but good and not for that price now this is my third pair that I have to send back because the built of these headphones are trash. I’ve had three pairs going onto fourth within a year and owning them. The speakers were fine at one of them. My mic went out, but they need to really really fix this. I had to buy an extended warranty because of knowing how bad the housing of those speakers are Sure that will be the last time I buy these pairs because they’re all better things out there. I hate to say this about them or write this review about them, but it’s the d. truth.
Customer review from sony.com
Response from sony.com
Hi Topdogg357, Thank you for your review and for sharing your experience with the INZONE H9 headphones. We're sorry to hear about the issues you have encountered with the build quality and the microphone. We appreciate your feedback and take it seriously as it helps us improve our products. We understand that having to send back multiple pairs within a year is frustrating. While we are glad to hear that you found the sound quality to be good, we acknowledge that the durability of the headphones did not meet your expectations. If you have any further concerns or need assistance, please do not hesitate to reach out to our customer support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Hope this helps and thanks for sharing your feedback. -Sam
Fantastic design, poor battery on mine.
I bought this in February, the design is top notch and the sound is fantastic. My main complaint is the battery life on mine is already very short with the sound cutting in and out regularly now, Hopefully I can find a replacement to get back to normal.
Customer review from sony.com
Response from sony.com
Hi CostiG, Thank you for your feedback on the INZONE H9 headset. We're glad to hear that you appreciate the design and sound quality. Regarding the battery life issue, please follow the steps on this link to improve the battery performance: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670440.html For intermittent Bluetooth connection, please follow the steps on this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670452.html If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Hope this helps and thanks for choosing Sony! -Sam
INZONE H9 Wireless Noise Canceling Headphones
I bought these headphones 1 year ago and I can honestly say these headphones are fantastic! Extremely comfortable and in fact deliver sound quality. While I play Black Ops 6, I have my headphones connected to my Bluetooth on my XPERIA 1V. I highly recommend these headphones to anyone! I just downloaded the software to utilize the headset with my Laptop. Awesome software! The cushions on the headphones are GREAT QUALITY! I wipe mines down every now and then with Antibacterial Pledge Multisurface Cleaner Spray. Plus they look Fly!
Recommends this product
Customer review from sony.com
Response from sony.com
Hi KEVIN VINOS, Amazing! We're thrilled that you like the comfort, sound quality, and INZONE Hub software of the headphones. Thank you for choosing Sony! -Ralph
Great headphones, terrible mic
Just bought these headphones, they are almost everything I could want with a head phone Pros: sounds excellent, comfortable, noise cancelling works great, connects to my phone and to my PC. So in between games I can watch videos and it plays thru the headset. Cons: the mic is trash. It works but I get complaints from other players that my voice is hard to make out and it blends the words together. Compared to my older headset the group I regularly play with tell me that I am hard to listen too now. I have tried playing around with mic settings with no change. I did see that there were other people complaining about the same issue online. If I don't eat it resolved I will more than likely return the headset because this is a deal breaker.
Customer review from sony.com
Response from sony.com
Hi LaFudge, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony. Erin
I have to keep it real
The H9 haha well I’ve had these headphones for about to be a year in a month or two and I’ve had to exchange them about to be three times. The two times had to be the headband thing it kept coming off. Now the mic isn’t working properly. The headphones work good as far as hearing things it’s just the cosmetic things that sucks in my opinion. Man I’m hoping they fix these headphones.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Gevecontreras, We appreciate your feedback and we are sorry that you are having issues with your Sony INZONE H9. This is definitely not the customer experience we want you to have. When wearing the headphones, please make sure to extend the slider to adjust the length of the headband according to the size of your head: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670399.html. With regard to the microphone, please adjust the position of the boom microphone so that it is near your mouth. We can also follow the suggestions here to further isolate the issue: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! -Vincent
Great headphones poor engineering
Bought these headphones but the leather on the headband came apart many people have been having this problem and I mean a lot of people love the headphones but man the headband will come apart be aware
Customer review from sony.com
Response from sony.com
Hi there! We are sosrry to hear about what happened. This is definitely not the customer experience we want you to have. We need more details about your concern so we can better assist you. You can contact us by sending an email at socialsupport@am.sony.com with the following details: Name: Sony website Username: Model Number: Issue: Telephone Number: We take all user input seriously and will make sure your comments reach the appropriate person. Regards, Vincent