Winfield 3 DLX Luggage Collection
Product Details
Web ID: 3685723Choose Your Items (1)
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Great investment!!
I have this a while ago and bring this set everywhere i go arount the world . Felt safe and comfort with samsonite .
Recommends this product
Customer review from samsonite.com
New Samsonite Carry On Luggage
I love my new Samsonite luggage. Sturdy & reliable & with ample room. Looks great and handles well, too.
Recommends this product
Customer review from macys.com
The pieces themselves are a work of art
It was the best impulse purchase I’ve ever made. Fits all my travel stuff.
Recommends this product
Customer review from samsonite.com
Cute Bags
Cute bass, seem durable/ haven’t used them yet for a trip
Customer review from samsonite.com
Wheeled closet
Can accommodate all my cloths plus extra items
Recommends this product
Customer review from macys.com
Cracked on first trip
Was 2 weeks old. Cracked on first trip. Did a claim with the aircraft carrier and after big hassle they finally helped me.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Well built plus the textured surface doesn't mar
These are working out well on a current trip. Bags made it through the airlines without any visible scratches probably due to the textured surface (as compared to the Winfield 2). The only slight issue I may have is the single solid divider for the suitcases. You need to be sure which side has the divider when opening the case in order to avoid all of your items falling onto the other half of the suitcase. Beyond that, the cases were light yet still provided great protection. We bought 2 sets!
Recommends this product
Customer review from samsonite.com
Not As Durable As Expected
I purchased this large spinner case as part of a 3-piece set. The first time this piece was baggage checked at the airport it was badly damaged and broken. Granted, I do not know how the flight baggage handlers loaded/unloaded the case, but it should be much more durable than to break on its first trip. Definitely not as durable as expected, and I am quite disappointed.
Customer review from samsonite.com
Response from samsonite.com
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution