Uplift Hardside Extra Large Spinner
Product Details
Web ID: 5268476Fell apart after one use
Side area opening up on side between where the zipper track begins
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
bad design
Everything is good, except the back hinge. the material is too hard to handle the opening.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
light weight
This luggage has a design flaw that is an embarrassment to their brand. The back hinge on the suitcase is about 5" long. This is a joke and it failed in 11 months with travel about once per month. They replaced it for free with the same defective unit. Do NOT buy as you will be throwing your money away. Always look at how long the back hinge is as compared to other equivalent sized suitcases.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Samsonite Uplift XL Hardside checked suitcase
I bought this and took it on a round trip flight from Portland, to Dallas, Texas and back. Traveled well and was easy to lift and maneuver thru airports. No denting or damage except for a few scratches.
Recommends this product
Customer review from samsonite.com
great purchase!
I love this carry on! It’s lightweight and durable
Recommends this product
Customer review from samsonite.com
I love my Samsonite uplift spinner
So far my new spinner has taken one trip to Europe, and I am very happy with it. It's super lightweight, but it seems more solid than my last spinner. It packs neatly and is easy to close and zip. (When I was closing my last spinner I had to be very careful to get the top and bottom lined up so it would zip properly, and this one seems much more stable.) I wanted to find a handle that would work easily and seemed strong enough to last. So far, I feel good about this handle. I like that it expands if I need it, but I'm surprised at how much I can pack in it without using the expansion.
Customer review from macys.com
Beware of the small size of this suitcase
This suitcase is much smaller than my outgoing carry-on. I don’t know if I can pack a weekend of clothing into it. I would explore larger sizes.
Customer review from samsonite.com
Response from samsonite.com
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Lightweight! Easy to lift. Rolled perfectly
Light weight roomy. First time user and I could pack all for 4 days.
Recommends this product
Customer review from samsonite.com