SamsoniteProxis Medium Spinner Checked Suitcase
Product Details
Web ID: 522235368 reviewssorted by Newest
Just buy another large
You probably want this because you’re also getting the large, and you want this to nestle inside of your large Proxis. It won’t work. The compartments in the large are set up in a way that makes it impossible to fit this inside of it. It doesn’t make sense to buy this when you’d probably just prefer another large one anyway.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Dented after 1st use
Finally had a chance to use this piece for the first time on an international trip and it got a big dent in the corner. I left Tumi for Samsonite because I always liked Samsonite’s quality. But, it looks like I may be looking for another brand.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Three compartments
Truly enjoying my Proxis suitcase. The expansion is a separate compartment which accommodates a large compression cube.
Recommends this product
Customer review from samsonite.com
Silver suitcase
Lightweight and surprisingly spacious. Double wheels as insurance against accidents in handling.
Customer review from macys.com
Lightweight
Love this suitcase! Super easy to roll, spacious, and lightweight. Great buy.
Recommends this product
Customer review from samsonite.com
was hopeful, but didn't last long
I purchased my medium spinner in the summer of 2024 and expected to have it for many years to come. Unfortunately, I experienced what other reviewers have reported: one of the wheel sections caved in when being transferred from a hotel to a cruise ship. I love the color, the style and the weight, but the luggage is now unusable.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Carry-On Spinner is smaller than advertised.
The actual dimensions of the Proxis Global Carry-On Spinner are different from what the website states. The tag of the actual suitcase is accurate: 21.5"x14.5"x8.2". The case does expand, but by only .5" so even when expanded it isn't as deep as the description states. Really frustrating and I'd go so far as to say deceiving. Quality of case seems good, love the petrol blue color. Does not make up for the small size and so I'm returning the case.
Customer review from samsonite.com
Response from samsonite.com
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
I do not recommend this bag, for what it costs it is not the quality I expect from Samsonite. The internal fabric is too flimsy; I got a tear on the lining after the first use. I am also a frequent flyer, so I need a sturdy check in bag. After two years, the outside lining is also damaged. I haven't experienced this even on cheaper bags off discount stores. I invested on this bag expecting a long life, as is typical of Samsonite, but this sadly doesn't meet my expectations. Yes, the material is very light, but not sturdy.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.