Elevation Plus Softside Large Expandable Spinner Suitcase
Product Details
Web ID: 4948087Amazing
Color is amazing. Quality even better. Recommended!
Recommends this product
Customer review from samsonite.com
Disappointed
Just received this suitcase. Beautiful green color. However, the handle is very difficult to pull out and to retract. I will be returning. I went with Samsonite because of perceived quality. Unfortunately this is no longer the case.
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Handle not well made
I loved the green color since it will stand out at airport luggage carousels and its light weight. I returned it because the handle which is used to roll the luggage seemed very thin and flimsy and did not smoothly retract into luggage. I’m disappointed. Samsonite needs to spend more time making a sturdier handle which glides in and out. Seems like it will snap at an airport
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Great!
Very well piece of luggage. Great color too. Lots of extras!
Recommends this product
Customer review from samsonite.com
dimensions not as advertised
According to the website - "External dimensions- 29.75" H x 20" W x 11.5" D". We ordered 2 of these suitcases because they're lighter & advertised as bigger than the ones we currently have. When we opened up the box & measured, they ARE 29.75" H but are 18" W and 10.25" D. If you are needing to be specific about the size, the advertised dimensions are innaccurate.
Customer review from macys.com
Response from macys.com
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Sizes don't match
External dimensions advertised did not match actual external dimensions measured. Bag is smaller then expected. I returned it. Pretty annoying.
Customer review from macys.com
Response from macys.com
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Highly recommend
Just got back from our airline trip with this product and it stood up with no issues and was easy to wipe off the dust/dirt from travel.
Recommends this product
Customer review from samsonite.com
Good quality
Great quality, item as described
Recommends this product
Customer review from macys.com