SamsoniteElevation™ Plus Carry On Spinner Suitcase
Product Details
Web ID: 4459576151 reviewssorted by Newest
Elevation Junk
CONSUMER BEWARE!!!! Flimsy handle collapsed 3 months in and zero support or parts availability.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Chief
I really like the bag it have great compartments with additional divider and a special separate compartment allowing to have easy access and security. Giving the option to place laptop or private items separately while being hidden while in plain view… it’s very sturdy looks as if it could take and withstand abuse via handlers
Customer review from samsonite.com
hhhu
good product very good product very good product very good
Recommends this product
Customer review from macys.com
Do not buy it
Definitely not recommeded. I bought the carry on and the large check-in models. The carry on loose a lot of space due to the laptop storage, it is definitely not well designed. And my large check-in model luggage has issues with the zippers and I was told the Samsonite was going to contact me and I'm still waiting (i've been waiting for over a year).
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Great bag but misleading name...
I really like this bag for what it is, and my fault for not researching every airline I may take BUT it is one inch too big all around for a lot of carry ons now. So the name is misleading having Carry On in the name, as I've had gate check my bag now twice for those airlines that are being meticulous right now. For the times it's able to pass, it does fit in the overhead bin. Otherwise, wheels are great and you have to know that with the front laptop pocket, it's going to take space from the inside. With that, this luggage would be PERFECT if it were one inch smaller.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Zippers break and they know
The luggage looks nice, but the the zippers are designed to be replaced, which means they easily break off. After only 2 short trips in 6 months, 2 of the zippers are broken. They expected this to happen based on the tag sewn into the bag. Also, the url in on the repair tag doesn’t work. I’d avoid the headache of this bag.
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Luggage
Returning it
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Love My Carry-on
Purchased this month and took it to Ohio and Texas
Customer review from samsonite.com