SamsoniteElevation™ Plus Carry On Spinner Suitcase
Product Details
Web ID: 4459576147 reviewssorted by Newest
Great bag but misleading name...
I really like this bag for what it is, and my fault for not researching every airline I may take BUT it is one inch too big all around for a lot of carry ons now. So the name is misleading having Carry On in the name, as I've had gate check my bag now twice for those airlines that are being meticulous right now. For the times it's able to pass, it does fit in the overhead bin. Otherwise, wheels are great and you have to know that with the front laptop pocket, it's going to take space from the inside. With that, this luggage would be PERFECT if it were one inch smaller.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Zippers break and they know
The luggage looks nice, but the the zippers are designed to be replaced, which means they easily break off. After only 2 short trips in 6 months, 2 of the zippers are broken. They expected this to happen based on the tag sewn into the bag. Also, the url in on the repair tag doesn’t work. I’d avoid the headache of this bag.
Customer review from macys.com
Response from macys.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Luggage
Returning it
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Great lock system
Bought a couple months ago and never have to worry about my luggage being tampered with, I was able to travel stress free with my wedding dress knowing that it was locked and secure even when I had to check it.
Recommends this product
Customer review from samsonite.com
Great Bag
Sleek and nice bag that rolls smoothly and quietly.
Customer review from samsonite.com
Good quality
Good quality and the front side tablet door is great
Recommends this product
Customer review from samsonite.com
Most recent review
Great bag, very durable, looks good and stylish, as shown on the website
Customer review from samsonite.com
Do not buy it
Definitely not recommeded. I bought the carry on and the large check-in models. The carry on loose a lot of space due to the laptop storage, it is definitely not well designed. And my large check-in model luggage has issues with the zippers and I was told the Samsonite was going to contact me and I'm still waiting (i've been waiting for over a year).
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.