SamsoniteBetter Than Basic Convertible Backpack
Product Details
Web ID: 608715524 reviewssorted by Newest
Cute and professional
This bag is nice size not too big or too small, perfect for travel bag, the material is durable and worth the price
Customer review from samsonite.com
Cute but hard on the back
I love the look for a professional backpack and it’s spacious. Unfortunately it had no padding in the back and was uncomfortable so I regretfully had to return it.
Customer review from macys.com
Response from macys.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Love the look, texture of the backpack! Love the pockets!
Recommends this product
Customer review from macys.com
Lightweight backpack
Perfect piece for traveling. It is very lightweight and easy to carry on the shoulders.
Recommends this product
Customer review from samsonite.com
Highly recommend
The quality is amazing. The size is not too big and not too small. I love it.
Recommends this product
Customer review from samsonite.com
Good features
It is a great bag but I wish it had larger space to hold my tumbler. Would have been perfect. Or maybe would have had compartment for bottle on the inside.
Recommends this product
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Great Backpack
I bought this for a business trip and I'm glad I did it, love it
Recommends this product
Customer review from samsonite.com
only fits the basics
I originally bought this bag to use day to day in the office and as a carryon since it is advertised as "convertible." It looks and feels nice but is only big enough for the basics. I could fit my laptop, planner, book, notebook, 1 liter toiletry bag, and charger bag in the main compartment plus sunglasses, pens, ect in the front pocket. There was no remaining space to pack a lunch/snacks or a sweater. I think this could be a great bag if you only need to pack a few items but it was not what I was looking for. If you have any issues DO NOT email Samsonite. It is an AI bot that is so unhelpful. I had to call to speak to a real person about the return because the bot kept repeating that there was no record of my order and that I should request a refund through PayPal.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.