Vertuo Next Premium Coffee and Espresso Maker by DeLonghi with Aeroccino Milk Frother, Black Rose Gold
Product Details
Web ID: 3672841My new ❤️
My new love
Recommends this product
Customer review from macys.com
Response from Nespresso Team
Thank you for your review, Lilya. We are thrilled to learn you’ve met your new love. We look forward to you indulging in a Nespresso moment soon. The possibilities are endless! Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Please do not hesitate to contact us should you need any assistance. We’re available 24 hours a day, 7 days a week for your convenience.
Good Nespresso Vertuo coffeemaker
This Nespresso works well. Heats quickly, but wish the reservoir was larger
Recommends this product
Love My New Nespresso Machine!
I recently bought a Nespresso machine and I couldn’t be happier! The coffee tastes amazing, the machine is sleek and stylish, and it’s super easy to use. Perfect for busy mornings!
Recommends this product
Customer review from macys.com
Response from Nespresso Team
Thank you for your review, Lola. We are delighted to learn you are enjoying your Nespresso Vertuo Next machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 1-800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. As part of your machine’s maintenance, we recommend you perform a cleaning cycle with water once a week to keep it brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.
LOVE NESPRESSO
LOVE Nespresso coffee !! Have a machine at home and one at my shop. They both work really well and I've had them for 3/4 years now. Bought machines for my 3 girls and they love them too. No issues with theirs either. Easy to order more coffee and get it shipped to my home. Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!
Recommends this product
Customer review from Nespresso USA
Good to the last drop!
Good coffee maker!! Although we need to buy the pods directly to Nespresso, all worth it as coffee quality is good.
Customer review from macys.com
Response from Nespresso Team
Thank you for your review, Viv! We're delighted to hear that you're enjoying your Nespresso moments created by your Vertuo Next. We recommend the first time use steps of your Vertuo Next once a week without a capsule, as part of your machine maintenance. This process flushes water through your machine to rinse away any coffee granule buildup from the head of your machine, which can prevent your capsules from brewing.
Love the size options!
Love the size options but a bit worried about the sturdiness. We’re using at a location that won’t get daily use all year round. Coffee has been great too. A bit better than our Original machine.
Recommends this product
Customer review from macys.com
Response from Nespresso Team
Thank you for your review, Lisa. We are delighted to hear that you are enjoying your Vertuo Next machine. Your Vertuo Next machine is covered by a one-year warranty and includes lifetime troubleshooting support through our toll-free number, 800-562-1465. We are available 24/7 for your convenience. To maintain your machine, we recommend ejecting your capsules after each use to prevent the machine's needle from becoming dull. Welcome to Nespresso! We hope you enjoy exploring our Nespresso blends as you embark on your coffee journey with us!
Machine started to act up 1 year after purchase
This is my second nespresso machine. I had my first first over 10 years, until latch broke. This was my replacement....within a year blinking red lights and problems started. The machine is completely unreliable.
Customer review from macys.com
Response from Nespresso Team
Thank you for your review. We are sorry to learn your replacement Vertuo Next machine didn't meet your expectations. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair and replacement options via our Assistance Service Program. Please do not hesitate to contact us. Our Machine Experts would be delighted to assist you with reaching the best solution. We’re available 24 hours a day, 7 days a week for your convenience.
Love Nespresso not this machine
We love Nespresso and have purchased many machines for our home and cottage however the design of this model is awful. The lock on/off lever is very stiff and the design of the used Nespresso pod case is awful. All the pods collect nicely but when you take it out for recycling all the pods fall out all over our counter. The pod box only has high sides on part of the box so all the pods will always fall out. Machines 5 years ago were better.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions with us. Be sure we appreciate your comments about the Vertuo Next's design, as it’s helpful for us to improve our products and customer experience. We’ll gladly consider your feedback regarding its locking mechanism and used capsule container for future product development. Should you need any assistance with your device, trust that technical support is available 7 days a week via our toll-free number 1.855.325.5781. Our machine specialists will be happy to help!