Ultra Facial Overnight Rehydrating Mask 3.4 oz.
Product Details
Web ID: 4251585Not the formula I remember
I bought one for me and one for my mom. It seems the formula changed. It's watery and it's irritating. That happened to me and the same to my mom. So it would have to be the cream. I used this cream in the past and worked fine. Now not so much.
Customer review from macys.com
Love the effects
Love the product inside the jar, the printing wore off shortly after purchase.
Customer review from kiehls.com
Desperately need the old formula
The old formula was a perfect product. It worked well to repair skin barrier and moisturize. It was my go to and I had stocked up. I recently found some old product that had expired, and out of desperation I applied it on my face even though it smelled rancid. To my surprise, I woke up to brighter, glowing and dewy skin. I wish they took customer feedback seriously and bring back the old product. I’m willing to pay more for the old formula.
Customer review from kiehls.com
Response from kiehls.com
Hello. Thank you for sharing your thoughts with us! We truly appreciate your feedback about the Ultra Facial Overnight Hydrating Face Mask with 10.5% Squalane. We're glad to hear that the old formula worked so well for you. Your satisfaction is important to us, and we take customer feedback seriously. If you have any questions or concerns, please feel free to contact us at 1-800-543-4572, available Monday to Sunday from 10:00 AM to 7:00 PM EST. We’d love to hear more about your experience!
Skin still soft in the morning
Great product! My face retains the moisture all night.
Customer review from kiehls.com
Only product that saved my dry skin
This is hands down the best overnight mask I’ve ever used. I was nervous at first because I assumed it would feel heavy or greasy to sleep in but it doesn’t at all. It applies like a rich moisturizer, sinks in beautifully, and doesn’t feel uncomfortable or sticky. The real magic, though, is how it transformed my skin. I have a damaged skin barrier, rosacea, and some dermatitis. I had tried multiple dermatologist-prescribed products that only made things worse. On a whim, I gave this mask a shot and the results were incredible. The tightness, burning, flakiness, and redness were drastically reduced overnight. I’ve been using it almost nightly since, and it’s been the single most effective product in helping my skin heal. A few weeks in, and most of the redness is gone. I’m still working on fully repairing my skin barrier, but this was the product that was the most effective. If you’re struggling with sensitive, dry, or reactive skin, this is worth trying.
Recommends this product
Customer review from kiehls.com
Love this product!
This overnight mask is amazing! I can also leave it on for 15 min and wipe off to cleanse my face :)
Recommends this product
Customer review from kiehls.com
Poor Product Since Formula Change
This used to be a much better product before they changed the formula. My sister, my daughter, and myself do not like the new formula. Please go back to original.
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you for being a loyal customer for years. We are disappointed to hear you are not loving the formula change of Ultra Facial Overnight Hydrating Face Mask with 10.5% Squalane. We are sorry that it no longer meets your needs. We share all feedback and will continue to strive to manufacture products our consumers will love.
Love love this product
Love it, goes on smooth and soaks into skin without feeling oily, not heavy. Great product been using it for couple years. Always get compliments and people don’t believe I’m 50.
Recommends this product
Customer review from kiehls.com