Lime Basil & Mandarin Scent Surround Diffuser
Product Details
Web ID: 5568473Finally
This fragrance diffuser refill is SO difficult to find!! I’m ecstatic that this clean citrus smell, an OG, is available. I love wearing the perfume, using the candles and room spray, to layer the scent. It is never too much.
Recommends this product
Customer review from macys.com
Expensive Mistake - Jo Malone London scent diffuse
Don't bother with this... I have tried everything, from turning over the reeds to replacing them with others, and there is no scent diffusing in the room. That was a costly mistake on my part.
Customer review from macys.com
Absolutely disappointed
Bought this as my friend had it and fell in love with the fragrance. I purchased it myself after saving my birthday gift money for it, was very excited when buying it but when I unboxed it put it in my kitchen, put the reeds in turned them around I could smell it beautifuly but the aroma doesn't fill the room at all. I've had it one day and even when I turn the reeds over I can only smell the fragrance when I put my nose to it, it doesn't fill the room with the fragrance at all I'm really disappointed, I must of got a bad batch or Jo malone has changed its formula, it is really not strong enough even though I used the whole 10 reeds. I feel like I wasted £74 totally I wish I treated my self to something else! Such a popular brand but disappointing product.
Customer review from jomalone.com
Response from jomalone.com
Thank you for the feedback, we appreciate you reaching out to let us know of your experience. Providing superior products is always our goal and we'd love to chat with you in more detail about the concerns you have raised. Reach out to the team through the link below with details and they can assist https://www.jomalone.co.uk/customer-service/contact-us
Lovely fragrance to light up any room
Love the Jo Malone products. Very fragrant but not overwhelming.
Customer review from macys.com
Really good throw
I've been very disappointed with alot of diffusers since Covid. I've wondered whether its because companies have changed the formulaes to accommodate for the rising cost of ingredients. I've always wanted to try Jo Malone diffusers but just not got round to it. I wasn't aware the performance had dropped off till I read these reviews. I have a open plan livingroom and its difficult to find diffusers that have enough through to fill the air. I opened my Jo Malone diffuser this afternoon and went out. I've not long got home and you can smell it as you walk in the door. I think Jo Malone might have listen to their customers! If you are like me and your house is open plan then this diffuser might be for you. The fragrance travels really well around the house.
Recommends this product
Customer review from jomalone.com
Response from jomalone.com
I am glad to hear you love this diffuser as much as we do! If you love this try our Cologne in the same scent it's fruity and fresh!
Something changed
Previously bought this diffuser several times and was more than happy with the product, lasted just under a year each time and was strong but the last two I bought in December is almost finished, a quarter of the time and was not as strong, so disappointed. Something changed as they are now advertised as only lasting 3 months and is now not worth the money, so won't be buying again.
Customer review from jomalone.com
Response from jomalone.com
Thank you for the feedback, we appreciate you reaching out to let us know of your experience. Providing superior products is always our goal and we'd love to chat with you in more detail about the concerns you have raised. Reach out to the team through the link below with details and they can assist https://www.jomalone.co.uk/customer-service/contact-us
The scent of elegance and cozy sensuality afloat!
I discovered this scent in a friends (home) office, and immediately fell in love with it. Most of the time, I find scent diffusers too strong or overwhelming. This one is just right. I took a screen shot of the diffuser and ordered one when I returned home. I've been addicted ever since. The negative reviews suggesting the product is weak, make me think that perhaps there was a specific batch or lot that wasn't produced properly or just "missed" on some level. So far, I've had the good fortune of receiving a consistently perfect product. One of the most pleasant and welcoming scents we've encountered.
Recommends this product
Customer review from jomalone.com
Wish I had taken note of other reviews.
I am a fan of JM products apart from this diffuser. I treated myself to this for Xmas and was so disappointed. Does not smell good at all.
Customer review from jomalone.com
Response from jomalone.com
Welcome Bella. We never want to hear you've been disappointed with a Jo Malone London product and want to assist right away! We kindly ask that you give us a call at 1-866-305-4706, or via email if you prefer, at jomaloneservice@jomalone.com so we can assist. We are standing by now!