Purifier Cool Fan Gen1 TP10
Product Details
Web ID: 5138892Noisy and lacks air flow.
I was looking for a bedroom fan when I came across this fan with the added purifier. I don't have a large bedroom with the fan only a few feet away from the end of the bed. I can barely feel the air and if you turn it up past setting 8 it's very noisy.
Customer review from Dyson
How do you turn this on?
We cannot figure out how to turn this on. Was it supposed to come with a remote? If so, ours did not. We downloaded the Dyson app thinking maybe it was app controlled, it’s not. My husband threw out the box otherwise I’d return it.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We sincerely appreciate your effort in downloading the app and attempting to troubleshoot the setup. We are truly sorry to learn that you are unable to power on the unit and that a remote control may be missing. We understand how frustrating it can be when a product does not function as expected, especially when essential components are involved. This is not the experience we aim to deliver, and we are grateful that you brought it to our attention. Our goal is to ensure every Dyson product is intuitive to set up and operate straight out of the box. If you are open to it, we would be glad to assist. Please contact our customer support team at askdysonUS@dyson.com, and we will be happy to help resolve the issue. Dyson wishes you clarity and comfort throughout your home.
Best fan and filter available.
This is the third Gen 1 we have purchased for home use over the past several years. The air purifier works wonders to freshen the air after the weeks long air quality alerts due to the Canadian wildfires. The airflow is diffuse, quiet, relaxing not the usual hurricane of typical room fans. Well worth the price.
Recommends this product
Customer review from Dyson
Cools a room
The fan does cool down our room, but have to have it on high. I wish I could feel more of a breeze from it sometimes.
Recommends this product
Customer review from Dyson
Great fan for a whole room.
I bought this to help cool my bedroom in which I'm recovering from surgery. The room has no air conditioning and the fan, while not technically cooling the air, is moving the air around and making the room much more comfortable. Objective achieved! Plus I know it is filtering and it's not a noisy traditional fan. Love this.
Recommends this product
Customer review from Dyson
a life-saver for people with allergies
This purifier is, literally, saving my life. Smoke from Canada has assailed us this summer--and we have no air conditioning. This purifier keeps me healthy. It is THE BEST!
Recommends this product
Customer review from Dyson
Features are almost similar to my old version
Bought it last mth & am enjoying it in my room. The remote control is much better than the older version.
Recommends this product
Customer review from Dyson
Response from Dyson
Thanks for your review! Great to hear you're enjoying it in your room and awesome that the new remote design is a step up from the older version!
Overrated
It doesn't cool the air at all. And it's not as quiet as I'd like. No idea about its filtration because my air quality is quite good, I suppose.
Customer review from Dyson
Response from Dyson
Thanks for your review! If you wish to discuss this further or need additional assistance, please don't hesitate to contact us directly on our support page at: https://www.dyson.com.au/dyson-support.