DysonPurifier Humidify+ Cool Ph2 De-Nox | New
Product Details
Web ID: 563798966 reviewssorted by Newest
Pretty cool
It’s nice, replaces three machines. Expensive for what it is. Works good I think the filter will need changing at 6 months.
Recommends this product
Customer review from Dyson
Response from Dyson
We love hearing that it's replacing three machines and saving you space. You hit the nail on the head about the filter, as keeping it clean is key to maintaining that great performance.
Too weak
This machine is not worth half the price it sells for. It is far too weak to do anything Good or clean a large area. They might do a good job filtering and cleaning the air, but there’s really no telling because It’s too weak to do a decent job. It is not very loud, but It does not cool enough due to lack of air circulation. Never had the opportunity to use the humidifier so I can’t say anything about that
Customer review from Dyson
Response from Dyson
Hello there, thank you for sharing your feedback. We are sorry to hear that your machine is not meeting your expectations and that you are experiencing weak airflow and insufficient cooling. We completely understand your concern when a premium product does not perform to your standards, and we appreciate your feedback regarding the air filtration and noise levels. If you need assistance with troubleshooting the air circulation or exploring your options, please reach out to us via live chat or call our support team at 866-693-9766.
Very nice. So glad to have my Dyson Air Purifier
I received my Dyson Air Purifier/ Humidifier as a tenure gift from my employer. I’ve had it about 7 weeks and very happy with my selection. I use it in my small 10x10 bedroom and it makes the room significantly cooler and the air fresher. It is very quiet and does not bother my sleeping at all. I did have some concerns with the humidifier not working, but after a little online research I didn’t have the humidity setting high enough. After changing the setting the humidifier functionality has worked great. One last comment I really like the easy to use app and the remote control. It’s been a great gift.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience! It is wonderful to hear that your Dyson Air Purifier is keeping your bedroom fresh and cool. We are so glad you are enjoying the app and remote features! We appreciate your feedback and would love to hear how we can make your experience even better. Please reach out to our live chat or voice support team, so we can ensure you are getting the absolute most out of your Dyson.
Trash
I have owned this less than two months and I now have to take it in for service for the third time. All for the humidifier function not working. It is currently sitting on my table broken because it’s an hour round-trip just to take it to the service center
Customer review from Dyson
Love the remote
After moving to an arid area, we love the humidity this product adds to our 2nd floor.
Customer review from Dyson
Response from Dyson
Thank you for your review! We're so glad to hear that your Dyson humidifier is making a positive difference in your home, especially after moving to a dry area. It’s great to know the added humidity and remote control are helping to create a comfortable space for your second floor. Thank you for sharing your experience and for choosing Dyson!
Software needs upgrade or I need engineering deg
I cannot master the software. Cannot tell what settings are or what some of the remote buttons do. I cannot read the little screen or understand the symbols that pop up within seconds after the written words come up.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback with us. We’re sorry to hear the software has been challenging to navigate, and we appreciate you taking the time to let us know. We’ve acknowledged your comments and passed them along to the appropriate team. If you’d like further assistance, please reach out to us via live chat or phone support. Our team will be happy to guide you step‑by‑step.
Nice Humidifier, Very Expensive, Pump Fails Often
This is a very nice, very expensive humidifier, filter, and fan. Although it apparently does a lot of things for the air inside our home, the primary reason we bought this was for humidification and the reliable Dyson quality. The first unit failed within about 2 weeks, but the big box store replaced it with a new one. The remote control and app are well done, the unit works nicely, is easy to fill, has a decent sized water reservoir, and the controls offer options like oscillating airflow, air quality reporting, fan speed, and humidity control. It is very quiet at low speeds, and still pleasant at full airflow. I really don't trust the cheap cool mist humidifiers, so we went with this one to be sure that the air we breathe is in good shape. I don't know of another unit as well featured and reputable, and I like this unit a lot, but at this price point, it really needs to check a lot of boxes. *Update - I have replaced the unit twice now, each failing in the first 2-3 weeks with a pump failure. Hope to work through the quality issues.
Customer review from Dyson
Response from Dyson
Hi, thank you for taking the time to share such a detailed review with us. We’re glad to hear that you’re enjoying the features, ease of use, and overall performance of your machine, even though we understand the price point sets high expectations. We appreciate you noting both the strengths and the early issue you experienced, and we’re happy the retailer was able to provide a replacement quickly. It’s great to know the humidification, app controls, and air‑quality features have been working well for your home. Your feedback is truly valuable, and we’re pleased to hear that the unit is meeting your needs.
Humidifier
This was our second one. We have one upstairs in the primary and this one is in the living room.
Customer review from Dyson