Dyson360 Vis Nav™ Robot Vacuum

Disappointed

Was great until it ran over a bit of liquid then stopped working. Really disappointed

Disappointment

This vacuum has been a disappointment for four family. The vacuum has not been able to create a map as well as precious robot vacuums. It is unable to return to the dock and typically the battery dies while it is looking for the dock. The vacuum itself cleans well. I am just having issues with navigation and sensors and getting the robot to the correct locations. Dyson makes great vacuums but the technology here is lacking compared with similar items.

Sunny saved my sanity.

I’m not sure why this is coming up under refurbished, ours is not. It’s new. We’ve had this vacuum for approx 6 months or so now and it’s saved my sanity. While our household are working and leading our super busy lives, Sunny (that’s our little vacuums name) potters around the house making sure the floors are clean before we get home. I have it set so that Sunny works every day, whether we are home or not. You set and forget! It’s so easy on the app to map, to set a weekly roster of cleans, to do a seperate or extra clean if you need it, it’s just amazing. It’s been a fantastic investment. I should mention the auction is second to none, fantastic. We have two white chinchilla Persian cats so there is super fine white hair constantly, but between the roller on the front and the great suction my black (yes I agree, the most ridiculous color carpet with white pets) carpets always look clean. It’s so easy to empty when it’s done cleaning, or inbetween if needed, and the de-fluff and clean the roller. The filter is easy to take out and clean too. The only thing I seem to constantly have come up is the sensors, they are very sensitive and are always coming up with ‘they need a clean’. If they aren’t clean, it can stop functioning well and get a little lost. It does have to recharge a couple of times to get the whole house done (fairly large 4x2) but I’m at work so it doesn’t bother me at all, and recharge seems fairly quick anyway. I really love Sunny. He keeps my home clean, he has saved my sanity (I don’t have to argue with teenagers as much any more), and I don’t know how I ever survived without him. I haven’t had one before and don’t have another brand etc to compare it to, but I also am so completely happy with the clean that it does and ease of use that I’d easily buy another Dyson when the time comes.

My house is very clean

This robot vacuum has exceeded my expectations in getting the house clean. I love how clean it gets things. I'm fine with its navigation, it is getting everything clean, not really missing spots and doing it on 1 charge. I was told they did a software update to improve the navigation and it seems like that was mostly successful. It does go over a few places more than once when it doesn't need to. A helpful feature that would make it easier to use would be a notification when it is 2/3 full so that we know when to empty it.

Loud, doesn’t do corners well, 6+ hours to do my 2br , 1 story house, needed three charges to finish

Happy Customer

Best vacuum like this, that I’ve owned so far. Great suction and easy to clean. Recommend this brand. Prefer the ones without the big box, as you can’t tuck those neatly away any where. Love my compact Dyson!

Software and wifi issues

Great vacuum. Bin could be bigger and keep having software glitches. Can’t connect to it randomly and looses its maps. Hopefully a update out to correct

I bought the product 4 or 5months ago and I'm genrally very happy with the performance. The performance is best during daylight hours. In low light the sensors often do not enable the Dyson to retun to the docking station. (It gets lost!)