De'LonghiTrueBrew Automatic Coffee Maker with Bean Extract Technology - Stainless
Product Details
Web ID: 4659846707 reviewssorted by Newest
Didn’t work
Original received from Macy’s didn’t work upon receipt. De’ Longhi sent a replacement and it also had issues upon receipt. Returned both.
Customer review from macys.com
An amazing single cup coffee machine!
If you’re looking for a great cup of coffee as a single pour, this is it! This machine is easy to use and, so far, works perfectly. I bought it to make a fresh ground coffee as a single cup option, when I don’t want to make a full French Press. It replaces a Nespresso machine, which gave us the option of a single cup of coffee, but doesn’t touch the quality, taste and versatility of this DeLonghi machine. You do need to empty the steamed water and coffee ground reservoir and pop out the internal filter to clean after 4-5 cups,(so you’re not likely going to use it for a gathering) but it is easy to do so and worth it for the quality of coffee. So far, this is the best coffee maker for high quality, ease and simplicity!
Recommends this product
Customer review from De'Longhi
Glitchy so far
The machine makes odd notices about 1 in 3 times I’m Making a simple cup and then doesn’t brew. I am also getting warning lights when there is nothing wrong. Seems glitchy to me.
Customer review from macys.com
Don’t Buy It!
This product stopped working less than two weeks after it arrived. I used it for fewer than 15 cups of coffee and the grinder jammed and because of the way the machine is constructed, it’s not possible to fix.
Customer review from De'Longhi
Response from De'Longhi
Dear Customer, We are really sorry to hear about the issue you are experiencing with the grinder on your machine. We understand how frustrating it must be to have your product stop working so soon, and we would like to know more so we can assist you accordingly. To address the situation, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Alternatively, you can give us a call at 1-800-322-3848, Monday–Friday from 9 AM–6 PM EST. We look forward to hearing from you so we can work together and help you find a solution. Kind Regards,
I love this coffee maker, it makes the best quality of coffee. I enjoy this coffee better than Starbucks
Customer review from macys.com
Makes a great cup of coffee but…..
Was excited to have an all in one machine. Definitely not for a household with an early riser as it makes a lot of noise which I guess is expected having a built in grinder. However the machine turns off randomly and runs a clean cycle of system causing the small water reservoir inside machine to fill up after a few cups of coffee needing to be slide out and emptied continuously. That for me is a deal breaker.
Customer review from macys.com
Bad Quality Experience
Did not dispense proper amount, always less. The grinder wound up breaking off the guard causing damage.
Customer review from macys.com
Good coffee
Bought this for fresh ground coffee. It is easy and coffee is great. Would recommend
Customer review from macys.com