All-In-One Combination Coffee and Espresso Machine
Product Details
Web ID: 4260559Loved it, when it worked.
While I absolutely loved this machine when it was functional, a couple months post warranty it failed. To make matters worse, it was my second machine. Unfortunately, I've moved on to a competitor.
Customer review from De'Longhi
Versatile!
The design is very nice and the coffee it produces is pretty good it is very durable with low maintenance! And great performance! It’s versatile as well!
Customer review from influenster.com
Don’t do it
Got this as a gift 5 years ago. Have used the expresso once and the main coffee maker about 15 times. Now the machine won’t make anything Been back and forth with the company - no recourse Offered 20 % off a new machine. Why would I even want to buy another one ? Do not buy!!! Junk!
Customer review from De'Longhi
Do not buy!
Do not buy! After only having for two years, a gross rusty sludge was found inside the water tank. I descaled the machine every 2-3 months as suggested but that was not enough to keep it clean.
Customer review from De'Longhi
Response from De'Longhi
Hello, We’re really sorry to hear about your experience with the machine. That’s definitely not the outcome we want for our customers, especially after following the recommended maintenance schedule. It sounds like there may have been an issue that wasn’t caught during the usual care routine. We’d love to look into this further and make things right for you. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848, and we'll be happy to assist you with a solution. Thank you for bringing this to our attention, and we appreciate your feedback.
Too complicated.
Could not get it to work correctly.
Customer review from macys.com
Don't waste your money
I've had the machine a little over a year and it no longer drips or heats. Warranty is only for 1 year.
Customer review from De'Longhi
Response from De'Longhi
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
Espresso and Coffee Machine
I purchased the all in one coffeemaker to create cream brûlée coffee. I couldn’t get the frother to foam cream. I figured it can’t building enough Steam or something was wrong. Actually, I found out this machine isn’t design for cream only milk. My husband loves the pot side bc he drinks coffee all day. That’s a plus! Overall great machine for the money. Personally, they should make sure it only froths milk and make it obvious.
Customer review from De'Longhi
Response from De'Longhi
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Very happy with our purchase
We’ve only had our machine a few weeks but we’re very pleased. The look is sleek on the counter and the coffee is outstanding. Looking forward to using the espresso portion soon.
Customer review from De'Longhi