CuisinartDCC-3400 12 Cup Programmable Thermal Coffeemaker
Product Details
Web ID: 37377622,197 reviewssorted by Newest
The temp plate could be hotter.
Customer review from macys.com
I love the coffee maker, but the carafe doesn’t seem to keep the coffee hot.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear your Programmable Thermal Coffee Maker is not keeping your coffee as hot as expected. Unlike a glass carafe that sits on a warming plate to continuously apply heat, a thermal carafe is designed to retain heat through insulated walls without continued heating, helping preserve coffee flavor and reduce the risk of overcooking or developing a burnt taste. For the best heat retention, try preheating the carafe with hot water before brewing, ensure the lid is fully closed after pouring, and keep the carafe as full as possible, as larger volumes retain heat longer. Thank you for sharing your feedback; we appreciate hearing from our consumers and use comments like yours to help improve our products and overall experience.
great coffee maker for the money
two time owner of this unit, great value & makes a great pot of coffee
Customer review from cuisinart.com
Love this machine
Awesome coffee machine, makes coffee bold and easy to use. Easy to clean too. Very happy with it.I love coffee, and I grind the beans separately. No mess.
Customer review from cuisinart.com
Bad design
Not a good carafe ! Ditto the other reviews regarding the lid and lukewarm coffee. Would not recommend or buy again.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear the thermal carafe did not meet your expectations. Unlike traditional glass carafes that sit on a warming plate to continuously heat the coffee, thermal carafes are designed to retain heat through insulated stainless-steel walls, and preheating the carafe with hot water before brewing, keeping the lid closed, and brewing a full pot can help maintain hotter temperatures for longer. Thank you for sharing your feedback; your input helps us continue improving our products and the experience we provide to consumers.
Everything that we had hoped for in a coffee pot
We wanted a thermal carafe as the glass ones keep getting broken. Read several of the reviews prior to purchasing. Pleasantly surprised to receive such a great product with no issues as stated in other reviews. The carafe holds the temperature better than separate thermal carafes. Brewing is perfect and consistent. The lid lines up with the markings on the carafe for correctly seating the lid. The coffeemaker is easy to program. The only issue is the ability to completely empty the carafe with the lid on. This is easily solved by removing the lid to get the last drops of the delicious coffee to pour into your cup. These are easy solutions to the issues raised in others' reviews. Buy it - you'll love it.
Recommends this product
Customer review from macys.com
One defect
There's a manufacturing defect that doesn't affect the coffee. This is my second Cuisinart coffee maker, the first with a thermal carafe. The lid of the carafe pushes up against the bottom of the basket so that the basket handle pushes up the top lid on the right.
Customer review from cuisinart.com
Easy to navigate.
We are very pleased with this purchase. It keeps the coffee nice and hot.
Recommends this product
Customer review from cuisinart.com